Work Orders · Intermediate

Start a Maintenance Intervention

Learn to prepare and start a maintenance intervention in the ManWinWin App by checking the assigned work order, reviewing its instructions and confirming that it is In Progress.

Effectively initiating a maintenance intervention is crucial for operational efficiency and equipment reliability. The ManWinWin App streamlines this process, enabling technicians to prepare and confirm work orders directly from the field. This guide ensures a structured start to all maintenance tasks, minimizing delays and errors.

Where it's available and step by step

Step by step in ManWinWin App

1
In the ManWinWin App, open Home > My Next Work and open the assigned work order you are about to carry out.
2
In Details, check the object, location and component, where specified, to confirm that the order concerns the equipment you will work on.
3
In Report, read Description and any recorded Symptom to establish the purpose of the intervention.
4
Review Tasks and the relevant files in Documents to identify the preparation requirements and maintenance instructions before starting.
5
Check the work order's current status: if it is Scheduled, use the available action to issue it and move it to In Progress; if it is already In Progress, do not repeat the transition.
6
Verify that the work order displays In Progress before proceeding with the intervention; do not treat this status change as confirmation that real-time labor recording has started.

Theory and technical background

The Importance of Work Order Management

Work order management is fundamental to a well-structured maintenance program. It provides a clear, documented instruction set for all maintenance activities, from corrective repairs to preventive inspections. Proper work order execution ensures that tasks are performed consistently, resources are utilized efficiently, and critical asset information is captured, contributing to compliance with standards like ISO 55000 for asset management.

Understanding Maintenance Intervention Types

Maintenance interventions can be categorized as corrective, preventive, or predictive. Corrective maintenance addresses failures after they occur, while preventive maintenance is scheduled to avert failures. Predictive maintenance uses data to forecast potential failures, allowing for interventions just before they happen. Identifying the type of intervention helps technicians understand its criticality, required tools, and potential impact on operations, optimizing resource allocation and scheduling.

Key Performance Indicators (KPIs) in Intervention

Several KPIs are affected by the efficiency of starting maintenance interventions. Mean Time To Repair (MTTR) is directly impacted by how quickly and effectively an intervention is initiated and executed. Availability and Overall Equipment Effectiveness (OEE) improve with prompt and accurate task preparation. Effective intervention management also supports cost control by ensuring resources are applied appropriately and downtime is minimized, contributing to better asset lifecycle management.

Best practices

Always verify the asset and location against the work order to prevent working on the wrong equipment.
Thoroughly review all tasks and attached documents to understand the scope and safety precautions.
Ensure the work order status is 'In Progress' before starting physical work to maintain accurate records.
Communicate any discrepancies or unforeseen issues immediately to maintenance management.

Frequently asked questions

Why is it important to review the work order details before starting?

Reviewing details ensures you're working on the correct asset, understanding the problem, and accessing all necessary instructions and safety information, preventing errors and rework. It aligns your actions with the planned maintenance strategy.

What is the significance of changing the work order status to 'In Progress'?

Changing the status to 'In Progress' formally acknowledges that work has begun, allowing for accurate tracking of intervention timelines and resource allocation. It provides critical data for MTTR and planning.

Can I record labor time as soon as the status is 'In Progress'?

While 'In Progress' indicates the start of the intervention, real-time labor recording is a separate action, typically initiated through a specific function within the CMMS. Do not confuse the status change with labor timer activation.

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